Q: What are your hours?

We’re open Tuesday – Sunday. Tuesday to Thursday 2:00 PM – 10:00 PM Friday: 2:00 PM – 12:00 AM (midnight) Saturday: 1:00 PM – 12:00 AM (midnight) Sunday: 1:00 PM – 9:00 PM. We are closed on Mondays

Q: Do you serve food or drinks?

We don’t operate a kitchen or bar, but we do sell a selection of pop, juices and snacks. For private events we can coordinate catering with outside vendors — just mention it in your booking request.

Q: Where are you located and is there parking?

We’re at 1739 Venables St, Vancouver BC — on the corner of Venables & Commercial Drive. Street parking is available on Venables, Napier, and Commercial Drive. The venue is also a short walk from the Commercial–Broadway SkyTrain station.

Q: Are all the machines working?

We maintain every machine in-house. Our goal is zero “out of order” signs — if a machine goes down during your visit, let a staff member know and we’ll get it sorted.

Question 1

What are your hours?

Accepted Answer

We&#8217;re open Tuesday – Sunday.    Tuesday to Thursday 2:00 PM – 10:00 PM
Friday: 2:00 PM – 12:00 AM (midnight)
Saturday: 1:00 PM – 12:00 AM (midnight)
Sunday: 1:00 PM – 9:00 PM.
We are closed on Mondays

Question 2

How does pricing work?

Accepted Answer

We charge a flat entry fee — no tokens, no quarters, no per-game charges. Pay once at the door and play every machine as many times as you want until we close. Check the Pricing section for current rates.

Question 3

Is there an age requirement?

Accepted Answer

Yes — all guests must be 7 years of age or older. We are a family-friendly venue during open hours. Children under 16 must be accompanied by a parent or guardian.

Question 4

Can I book the venue for a private event?

Accepted Answer

Absolutely. We offer semi-private and full venue buyout packages for birthdays, corporate events, team-building nights, weddings, and more. Fill out the booking form or email us at vancitypinball@gmail.com to check availability.

Question 5

Do you serve food or drinks?

Accepted Answer

We don&#8217;t operate a kitchen or bar, but we do sell a selection of pop, juices and snacks. For private events we can coordinate catering with outside vendors — just mention it in your booking request.

Question 6

Is the venue wheelchair accessible?

Accepted Answer

Yes — VanCity Pinball & Arcade is fully wheelchair accessible. If you have any specific accessibility needs, feel free to reach out ahead of your visit and we&#8217;ll make sure everything is set up for you.

Question 7

Where are you located and is there parking?

Accepted Answer

We&#8217;re at 1739 Venables St, Vancouver BC — on the corner of Venables & Commercial Drive. Street parking is available on Venables, Napier, and Commercial Drive. The venue is also a short walk from the Commercial–Broadway SkyTrain station.

Question 8

Are all the machines working?

Accepted Answer

We maintain every machine in-house. Our goal is zero &#8220;out of order&#8221; signs — if a machine goes down during your visit, let a staff member know and we&#8217;ll get it sorted.

Question 9

Can I host a pinball tournament here?

Accepted Answer

Yes! We love tournaments. We can set up a hosted bracket format as an add-on to any private event booking. Reach out via the event booking form or email us to discuss formats, prizes, and scheduling.

Question 10

How often does the machine collection change?

Accepted Answer

The collection rotates periodically as new machines are added and others are retired or sold. Follow us on Instagram and Facebook for the latest additions and announcements.

Question 11

What food and drinks do you sell?

Accepted Answer

We do not have a liquor license, but we&#8217;ll be offering pop, juice, Red Bull, plus a variety of chips, candy, and chocolate bars.

Question 12

How many machines do you have?

Accepted Answer

We have 66 pinball machines and a variety of classic arcade games all set to Free Play. No coins or tokens needed. Just pay once and play!

Question 13

Can I leave and come back with an all-day pass?

Accepted Answer

All-day passes include in-and-out privileges, so you can grab a bite or visit a local brewery or restaurant along Commercial Drive and come back to keep playing.

Question 14

Can I upgrade my ticket on the day?

Accepted Answer

You can upgrade from the Sampler to the Legend All Day Pass, and we&#8217;ll be introducing discounted event pricing soon. Check back on our website for more details, including party bookings.

Question 15

Is there somewhere to sit and take a break?

Accepted Answer

We also have tables and a lounge area if you&#8217;d like to hang out and take a break.

Question 16

Is VanCity Pinball suitable for families and kids?

Accepted Answer

Our space is open to guests 7+, making it a fun and safe environment for families and players of all skill levels.

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